Request Your Personal Information
Request Your Personal Information
At Secretgreen, you have the right to request access to your personal data at any time. We believe in transparency and are committed to helping you manage your information securely and easily.
How to Request Your Data
To request a copy of the personal information we hold about you:
- Email us at [email protected]
- Include your full name and the email address associated with your Secretgreen account.
- In the subject line, please mention: Request for Personal Data.
Important: For your security, we may need to verify your identity before processing your request. Once verified, we will send your personal data securely to your registered email address.
Please allow up to 14 business days for your request to be completed.
How to Request Account Closure and Data Deletion
If you wish to permanently close your Secretgreen account and delete your personal information:
- Email us at [email protected]
- Use the subject line: Account Closure and Data Deletion Request.
Our support team will guide you through the necessary steps to securely complete the process, ensuring compliance with Australian Privacy Laws.
Important: Personal data and account deletion requests will only be processed after successful identity verification, and data will be sent solely to the registered email address linked to your account.
Your Privacy is Our Priority
We treat your data with the highest standards of security and confidentiality. No information will ever be shared without your consent, and your data is used only for the purpose of fulfilling your request.
Need Help?
If you need assistance with your data request or have questions about our data practices, feel free to contact us at:
Email: [email protected]