Free Delivery
Free Delivery within Australia
At Secretgreen, we proudly offer free standard shipping across Australia on eligible orders. Products that qualify for free delivery are clearly marked with a “Free Delivery” label on their product pages.
How to Check Free Delivery Eligibility
To confirm whether an item is eligible for free shipping:
- Look for the “Free Delivery” badge on the product detail page.
- Ensure your delivery postcode is correctly entered at checkout to display the accurate delivery options for your area.
What Makes an Item Eligible?
- The item must be sold and fulfilled directly by Secretgreen.
- The product page must display a visible “Free Delivery” badge.
Why Didn't My Order Qualify for Free Delivery?
- Your order contains heavy, bulky, or oversized items (such as large garden tools, outdoor furniture, or fitness equipment).
- Your shipping address falls within a remote or excluded postcode area. Learn more about delivery availability here.
Note: Modifying your order, changing your delivery address, or combining multiple orders may impact your eligibility for free delivery.
Secretgreen reserves the right to amend or discontinue the free delivery offer at any time for future orders.
International Orders
Free delivery is currently not available for international orders, including shipments to New Zealand.
Need Help?
If you have any questions regarding your order’s eligibility for free delivery, feel free to contact us:
Email: [email protected]