Terms & Conditions
Terms of Service
Conditions of Use and Sale
Last updated: April 25, 2025
Welcome to Secretgreen.com.au ("Secretgreen Website").
Secretgreen Australia (ABN 28 069 966 859) and its affiliates ("Secretgreen", "we", "our", "us") provide website features, products, and services to you when you visit or shop at Secretgreen.com.au, use Secretgreen products or services, or interact with us through mobile applications or other software provided by Secretgreen (collectively, "Secretgreen Services").
Secretgreen provides the Secretgreen Services and sells products to you subject to the conditions outlined below.
By using Secretgreen Services, you agree, on behalf of yourself and all members of your household and others who use any Secretgreen Service under your account, to be bound by these conditions.
Conditions of Use
Please read these conditions carefully before using Secretgreen Services. Your use of Secretgreen Services constitutes your agreement to these Conditions of Use. Additional terms may apply when you use specific Secretgreen Services. If those Service Terms are inconsistent with these Conditions of Use, the Service Terms will prevail.
1. Privacy
Please review our Privacy Policy to understand how we collect, use, and disclose your personal information through Secretgreen Services.
2. Electronic Communications
When you use Secretgreen Services or communicate with us electronically, you consent to receive communications from us electronically. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
3. Copyright and Other Rights
All content within Secretgreen Services, including text, graphics, logos, and images, is the property of Secretgreen or its content providers and is protected by intellectual property laws.
4. Trademarks
Secretgreen graphics, logos, page headers, icons, and service names are trademarks or trade dress of Secretgreen and may not be used without written permission.
5. Rights of Access and Use
We grant you a limited license to use Secretgreen Services for personal, non-commercial purposes. Misuse will result in termination of this license.
6. Your Secretgreen Account
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately if you suspect unauthorized use.
7. Reviews, Comments, Communications, and Other Content
You may post content as long as it is not illegal, obscene, abusive, threatening, defamatory, or otherwise objectionable. By posting, you grant Secretgreen a royalty-free, worldwide license to use your content.
8. Intellectual Property Claims
If you believe your intellectual property rights are infringed, please contact us at Contact Us.
9. Sanctions and Export Policy
You may not use Secretgreen Services if you are subject to Australian or international sanctions.
10. Other Businesses
We may provide links to third-party sites but are not responsible for their content or offerings.
11. Disclaimer and Liability
Secretgreen disclaims all warranties to the fullest extent permitted by law and is not liable for indirect or consequential losses. Your rights under the Australian Consumer Law remain unaffected.
12. Applicable Law
These Conditions are governed by the laws of Victoria, Australia, and disputes are subject to the jurisdiction of Victorian courts.
13. Secretgreen’s Role
Secretgreen acts as the direct retailer for products sold on Secretgreen.com.au unless otherwise stated.
14. Termination
We may suspend or terminate your access to Secretgreen Services at our discretion if you breach these Conditions.
15. Amendments
We reserve the right to update these Conditions at any time. Your continued use of Secretgreen Services confirms your acceptance of any changes.
16. Severability
If any part of these Conditions is found invalid, the remaining terms continue in effect.
17. Waiver
Failure to enforce any provision does not waive our right to enforce it later.
18. Children
Secretgreen does not sell products for purchase by children. Users under 18 may only use Secretgreen Services with parental or guardian involvement.
19. Contact Information
Secretgreen Australia
Registered Address: 31 Indura Dr, Werribee, Victoria 3030, Australia
ABN: 28 069 966 859 (registered in the name of Anuj Soni)
Email: [email protected]
20. Notice and Procedure for Claims of Rights Infringement
If you believe your intellectual property rights are being infringed, please contact us by providing:
- A description of the copyrighted work or intellectual property you claim has been infringed
- The location of the allegedly infringing material
- Your contact details
- A statement made under penalty of perjury confirming your ownership
21. Online Safety
We encourage secure practices such as using strong passwords and reporting suspicious activity through our Contact Us page.
22. Software Terms (If Applicable)
Currently, Secretgreen does not offer downloadable software. Future offerings will include specific licensing terms at the time of download.
Conditions of Sale
1. Our Contract
Your order constitutes an offer to purchase products. Acceptance occurs upon dispatch confirmation from us.
2. Cancellations and Returns
You may cancel your order before dispatch. After dispatch, please refer to our Refund Policy.
3. Pricing and Availability
Prices are listed in AUD and include GST unless otherwise noted. We strive for accuracy but cannot guarantee price or availability until confirmed at dispatch.
4. Delivery Times
Delivery estimates are approximate. See our Shipping Policy for detailed shipping timelines and methods.
5. Product Information
We strive for accurate product descriptions. However, always read labels and use products as directed.
6. Customs (International Orders)
International customers are responsible for customs duties and compliance with import laws.
7. Disclaimer and Liability
Secretgreen limits its liability as permitted by law. Your ACL rights are unaffected.
8. Applicable Law
Governing law is that of Victoria, Australia.
9. Amendments
We reserve the right to revise these Conditions at any time.
10. Severability
If any section is unenforceable, remaining sections remain in force.
11. Waiver
Our failure to act does not waive future enforcement rights.
12. Children
Purchases are restricted to users aged 18 and over or supervised minors.
13. Contact Information
Questions regarding these Conditions can be directed to:
Email: [email protected]